The Quality Control portion of a document review is a vital step in the review process. It provides an opportunity for your project managers and yourself as a team leader to ensure your reviewers are well-versed in your subject matter and tagging the relevant documents correctly. It also allows you to check no privileged documents have slipped through the cracks and make sure the quality of your review is high.
In most cases the QC procedure is active throughout the entirety of the review, making it easier to spot and address inaccuracies as quickly as possible so as to protect the efficiency and integrity of your review.
As an eDiscovery provider that has been active in the industry for nearly two decades, we have seen our fair share of reviews and have built a solid QC workflow we can apply to most cases we see. Of course, each case has its own intricacies and our workflow is easily adapted to fit the specifics of each project we work on. Nonetheless, here are our best practices and what you can expect from Altlaw when it comes to QCing a review.
What steps are included in a review?
The first step in your doc review journey is Early Case Analysis. This is where we use many different tools to cull your documents to the (hopefully) few deemed to be most likely to be relevant. The tools we use include, but are not limited to, deduplication, keyword searching, email threading and concept clustering, but even after applying all of these, there may still be a need to review.
When you move on to the full review process it is common for your review to be split into first and second-level reviews. This helps keep the workload manageable and separates out what the reviewers are looking for in each review. QC reviews are then conducted alongside these to ensure the work product is accurate and consistent with the instructions set out in the Document Review Protocol.
