RelativityOne's Short Message Viewer is a viewer experience created by Relativity to provide greater functionality when it comes to processing RSMF files. RSMF (Relativity Short Messaging Format) files encompass pretty much all instant message files including SMS, iMessage, Slack, and Whatsapp messages to name a few.
Prior to SMV:
Prior to the launch of the Short Message Viewer, reviewers would have to view such messages in large, cumbersome spreadsheets. These spreadsheets compile all messages by date regardless of which conversation the message belongs to but cannot be filtered by the dates of the messages as the metadata for the overall document will state the date of creation as the date of collection.
As the spreadsheets are so large there is also a very high likelihood of part of the sheet responding to a keyword search and being classified as relevant. In this case, the reviewer would then have to review the entire sheet and all accompanying tabs for relevance. This is not only time-consuming but also presents difficulties when it comes to production as the entire document will need to be produced if even one cell is deemed relevant.
